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Travelpass
GLYSTA97
Member

Anyone else have a problem with Travel Pass whilst visiting a country where it's supposed to work but doesn't?

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Re: Travelpass
jav6
Sr. Member

What do you mean by TravelPass not working?  Were you not charged your account plan rates or did you not have service at all?  TravelPass does not guarantee service.  What country were you in?

...Just another VZW customer...trying to offer some assistance...
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Re: Travelpass
vzw_customer_support
Customer Support

GLYSTA97, I'm sorry to hear that you are having trouble using our Travelpass feature while traveling abroad. Are you still traveling outside of the US? If so, what country are your traveling in? What specific issue are you having when attempting to use Travelpass? I want to make sure that your device is working when you need it the most. For additional Travelpass details, click on the following link: http://spr.ly/6585DXGwR

 

Kevin_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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