Why Am I Being Charged For Travel Pass?
CALCAS88
Enthusiast - Level 1

Good morning,

I live very close to the Canadian border.

Lately I've been getting charged for Travel Pass even though I haven't gone to Canada.

Is there a way to make my phone NOT automatically access a Canadian network and thus cause me to be charged the $2/day?

Presently I'm using a Galaxy S4, but will be getting a Note5 shortly.

So far this week I've been charged for three days of 'travel' to Canada when I haven't left the US.

I appreciate any help. Also, whom do I contact about having that $6 taken off of my bill?

Thanks in advance.

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Correct answers
Re: Travel Pass
rcschnoor
Legend

You might try turning off roaming and set the preferred network to CDMA/LTE and not Global.

What plan do you have? What is your data allowance?

If you are on the new Verizon plan with a monthly data allowance of 12 GB or more, TravelPass in Canada/Mexico is included for no charge and would definitely solve your problem.

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Re: Travel Pass
rcschnoor
Legend

You might try turning off roaming and set the preferred network to CDMA/LTE and not Global.

What plan do you have? What is your data allowance?

If you are on the new Verizon plan with a monthly data allowance of 12 GB or more, TravelPass in Canada/Mexico is included for no charge and would definitely solve your problem.

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