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WiFi trouble in China
SCOKEM5
Member

my daughter is In China.  Her iPhone8 has international lane and VPN.  Worked great for first two weeks, now won’t connect to WiFi.  Turned on/off.  Tried multiple locations.  Any suggestions??  Need her on WiFi to avoid crazy data charges.

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Re: WiFi trouble in China
pzjagd1
Novice

I would NOT surprise me (though I have no way of knowing for sure) to learn that China somehow blocks VPN's. After all, they keep a pretty tight reign on the internet.

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Re: WiFi trouble in China
vzw_customer_support
Customer Support

Being able to connect to a Wi-Fi network to avoid high data usage while overseas is very important, SCOKEM5.  I do have a few more questions if you don’t mind.  Is she not able to connect at all, or is she able to connect but not able to get data when connected to a Wi-Fi network?  What happens when your daughter attempts to connect to a Wi-Fi network?  Is there an error message that she receives when she attempts to select the network?  You mentioned she has a VPN?  Any difference if that is turned off?  You can try resetting the network settings: https://www.verizonwireless.com/support/knowledge-base-207110/.  Please let us know what happens.

 

Adam_VZW
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Re: WiFi trouble in China
pzjagd1
Novice

Just google "VPN china". You will discover that China has very specific requirements for VPN's. Here is just one article.  https://www.travelchinacheaper.com/vpns-still-work-china

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