Why is my IPhone X is not compatible with an International Plan? I am going to two weeks vacation in 5 days and planned to add the international plan but Verizon website is telling that my IPhone is not compatible?
Hello, @martemova we understand how important it is to stay connected while traveling. It is alarming to see that your device is not compatible. We are more than happy to gather more details. Where are you traveling to and which plan were you looking to get?
I have the same issue with an iPhone XR. I have an iPhone 8 Plus - which is compatible with TravelPass. But I am not able to add it to my husband's XR. We will be visiting Greenland, Iceland, Scotland, Ireland and the UK - all are on the list of TravelPass countries.
We want to make sure you are able to use your services as needed every day.
During your travels, we want to make sure you are all set with your phone. What happens when you use the device outside of the U.S.?