i purchased this and i am out of the country ab
nd it doesn't work. android 7
What country are you in? And which device? You may need to change some settings on your phone to enable the mobiel services.
Try going to Settings > More > Mobile Networks and verify you have global data roaming enabled.
Also make sure you have Network Mode set to Global, and try power-cycling the phone if you haven't since entering the country.
Hi there, kevinmccrt. We know how it must feel to be outside the country and experiencing service issues. Were you able to try Elements' suggestions? Were they successful? Please let us know what happened as we're here to help.
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