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Connect internet on SmartTV
fridayag
Member

Until just recently I was connected to the internet on my Samsung SmartTV.  Now, however, I get a message on the TV stating I am not connected to the internet. I can't figure out what has happened.  I have a MIFI 5510L.  Do I need to upgrade to a newer Jetpack?

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Re: Connect internet on SmartTV
jav6
Leader

In your Smart TV's settings, does it see the 5510L as an option to connect to?  On my LG Smart TV, I generally have to go into its settings and manually check the network connectivity to my WiFi router to 'jump start' it.  For some reason, it doesn't consistently auto-connect to my WiFi router.  This may have started after an update to my Smart TV's software.

...Just another VZW customer...trying to offer some assistance...
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Re: Connect internet on SmartTV
vzw_customer_support
Customer Support

fridayag, it's crucial to be connected and able to watch your programming. jav6 provided some great ways to troubleshoot. To add to this, is your jetpack able to be seen by other devices in your home (i.e. phone, tablet, laptop, etc.)? Is the Smart TV able to see other available WIFI connections?

 

LynnD_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Connect internet on SmartTV
raramirez66
Member

Hello same here. paid my Verizon Unlimited Data $5.00 extra mobile hot spot.. Tried last evening connect MbH/Spot step by step on my LG55W Smart TV. I noted the Verizon Network from the AP List tried entering final step 8password after 3rd attempt I was like what a ripo off. Did I miss anything please advise I'd greatly appreciated . Thanks

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Re: Connect internet on SmartTV
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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