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Ellipsis Jetpack data usage
GeoT410
Member

Just purchased an Ellipsis for use only on my desk top for the internet. All I do is read some news, check the weather and my E-Mail. After approx. 3 hrs on the net I used a half a gig. At that rate I will cost me a fortune to continue using this device. How could I be using so much data?

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Re: Ellipsis Jetpack data usage
glitchedpixel
Sr. Member

You're constantly sending and receiving data over hours, that's going to eat data. Jetpacks are mainly for people that travel and rarely use their equipment, not a home internet replacement.

Computer updates, desktop grade websites that aren't optimized for a mobile data connection - just to name a few.

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Re: Ellipsis Jetpack data usage
vzw_customer_support
Customer Support

Hi GeoT410, 

 

Congrats on your new Ellipsis Jetpack! We know that understanding how your data usage works is important. Let's get this fixed. First, we would recommend reviewing our "Understanding Data Usage" video, this video will help you learn how data is used. After viewing this video, does your usage patterns meet the data being used?  Next, we can review data plans that may fit your usage patterns better, click here for our connected device plans https://www.verizonwireless.com/plans/#connected . Does this information help? 

 

 

Thanks,

Pamela_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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