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Ellipsis Jetpack data usage

Just purchased an Ellipsis for use only on my desk top for the internet. All I do is read some news, check the weather and my E-Mail. After approx. 3 hrs on the net I used a half a gig. At that rate I will cost me a fortune to continue using this device. How could I be using so much data?

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Re: Ellipsis Jetpack data usage
Sr. Member

You're constantly sending and receiving data over hours, that's going to eat data. Jetpacks are mainly for people that travel and rarely use their equipment, not a home internet replacement.

Computer updates, desktop grade websites that aren't optimized for a mobile data connection - just to name a few.

Re: Ellipsis Jetpack data usage
Customer Support

Hi GeoT410, 


Congrats on your new Ellipsis Jetpack! We know that understanding how your data usage works is important. Let's get this fixed. First, we would recommend reviewing our "Understanding Data Usage" video, this video will help you learn how data is used. After viewing this video, does your usage patterns meet the data being used?  Next, we can review data plans that may fit your usage patterns better, click here for our connected device plans . Does this information help? 




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