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Ellipsis Recall
jmathias540
Member

I am fed up with Verizon phone support.  I have been without my Ellipsis for over three weeks and want a credit for the missed service.  I am hoping that someone from Verizon support reads this and can reach out to me.

In general, the support is terrible, and the replacement hotspot should have gone out first to replace the recalled Ellipsis.

jmathias540_0-1624995971436.png

 

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Re: Ellipsis Recall
vzw_customer_support
Customer Support

I would be just as upset and frustrated without the Ellipsis, jmathias540. Three weeks is certainly far too long. Has the new device been sent out to you? 

 

VanessaS_VZW

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