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Getting insanely low speeds on JetPack 8800L
hanglyd
Newbie

 But I've tried resetting to factory setting, restarting the device, turning off 2.4GHz, and yet I'm still getting .50 mbps download and 0.43 mbps upload speeds.

I'm in a rural area, so I'm sure this has something to do with it. But as way of contrast, just using my Verizon phone hotspot improves speeds to 13 mbps download and 0.70 mbps upload speeds.

Any suggestions on what to do would be appreciated.

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Re: Getting insanely low speeds on JetPack 8800L
Ann154
Super User
Super User

What is the zip code for where you were having the issue?

 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Getting insanely low speeds on JetPack 8800L
vzw_customer_support
Customer Support

We are happy to review these service concerns with you in depth. To allow us to do so, please leave us a Private Note here, or reach out to us directly online @VZWSupport on Twitter or Facebook.

 

 

*Robert

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