Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
High jetpack data usage
WILLAN72
Member

Could someone help me understand why it is advertised that downloading video such as a Netflix movie would use around 600 MB/hr yet when I try to watch a movie it uses several GBs not MBs on my jetpack. 

0 Likes
Re: High jetpack data usage
7e18n1
Sr. Member

Because advertisements are made to sell/promote the product and to make it sound as attractive as possible, the minimal amount of data will be used. As an informed consumer, your job is to verify if such claims are correct. Google is your friend: Netflix bandwidth.

0 Likes
Re: High jetpack data usage
vzw_customer_support
Customer Support

We know how much fun Netflix is to use and we want to make sure that you have the correct information at all times. Where did you see this advertisment? Any time you stream or download anything you run the risk of using large amounts of data. This is completely dependant on the file you are loading. Does that help?


NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: High jetpack data usage
Weth
Sr. Leader

The data usage charts are hopelessly outdated.  Maybe 5 years ago Netflix would use 0.6 GB per hour, but now if in HD it is more like 3 to 5 GB per hour.