Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How do I set up dual bands on a Jetpack 6620?
MALOHA401
Member

Is there a way to set dual band on the Jetpack 6620? I can only find the option of either 5GHz or 2.4, but not dual. I have one device that only recognizes 2.4, but for the rest I use 5GHz.

Thank you!

Tags (2)
0 Likes
1 Solution

Correct Answers
Re: How to set dual band on Jetpack 6620?
MALOHA401
Member

I checked updates before I came to the forums, so I'm up to date.

Also, I'm using the jetpack in my car, so the bridging isn't a solution.

Thanks for all the replies, but I take it the answer to my original question is "no".

View solution in original post

Re: How to set dual band on Jetpack 6620?
Ann154
Expert
Expert

See page 60 of the user manual for instructions to put the device in dual band mode.

Also the devices that use 5 GHz are backward compatible with 2.4 Ghz so you could use that if dual band isn't available for some reason.

http://cache.vzw.com/multimedia/mim/vzw-jetpack-mifi6620l/internet-vzw-jetpack-mifi6620l-ug.pdf

And John_Getzke​, check out page 46 of the manual!

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: How to set dual band on Jetpack 6620?
7e18n1
Sr. Member

What is it you say, ninja'd again?

See post 7: https://community.verizonwireless.com/thread/838003

0 Likes
Re: How to set dual band on Jetpack 6620?
Ann154
Expert
Expert

Looks like the OP asked a question that wasn't covered by the link you provided unless I missed it. Did you see what I was referring to for the mention to John?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: How to set dual band on Jetpack 6620?
7e18n1
Sr. Member

Yes, I saw it two years ago and noted it to him in post 7. I wasn't talking your excellent advice to the OP, I was talking about John on page 46 of he manual. 

0 Likes
Re: How to set dual band on Jetpack 6620?
MALOHA401
Member

That's the problem - the manual says the option exists for dual band, but I only have the option for  either 2.4 or 5 - not dual. There is no drop down or option for both bands.

I thought I might be missing something, but I've gone into the admin settings numerous times thinking I missed a setting, but can't find it. The manual does say that the dual band option is not available with a guest network - I don't have a guest network. I wouldn't know how to set a guest network.

Stumped... any other suggestions???

Thanks!

0 Likes
Re: How to set dual band on Jetpack 6620?
Ann154
Expert
Expert

7e18n1 wrote:

Yes, I saw it two years ago and noted it to him in post 7. I wasn't talking your excellent advice to the OP, I was talking about John on page 46 of he manual.

Ah, I see it now. However it was written just vague enough that I didn't register the reference.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: How to set dual band on Jetpack 6620?
7e18n1
Sr. Member

Well, it's not the first time a device has been in conflict with the manual. Firmware updates are supposed to be automatic, check that you have the latest:

https://www.verizonwireless.com/support/jetpack-mifi-6620l-update

> Stumped...any other suggestions???

Bridge to a dual band wireless router and use it as your main router.

There are two ways to bridge. Option 1 uses a separate device designed to bridge Wi-Fi to Ethernet which then allows the use of any wireless router. Option 2 uses a specific wireless router that the Jetpack can USB tether too.

Re: How to set dual band on Jetpack 6620?
John_Getzke
Leader
Leader

Ha!  I have been immortalized in an official Verizon User Manual.

Re: How to set dual band on Jetpack 6620?
MALOHA401
Member

I checked updates before I came to the forums, so I'm up to date.

Also, I'm using the jetpack in my car, so the bridging isn't a solution.

Thanks for all the replies, but I take it the answer to my original question is "no".