Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How long can I leave my prepaid jetpack 5510l inactive
rollingk
Member

I want to use it for a month or two and then maybe not use it again for six months or more.  I understand the data allowance expires in 30 days and does not roll over (which sucks.)  I'm wondering how long can I leave it inactive before I buy more data?

0 Likes
Re: How long can I leave my prepaid jetpack 5510l inactive
John_Getzke
Leader
Leader

More info on VZWs suspension policy here:

http://www.verizonwireless.com/support/suspend-service-faqs/

Depending on how you want to suspend your Jetpack it will be automatically resumed after a determined amount of time.  Suspending with billing vs suspending without billing will allow you more or less time accordingly.  There are exceptions posted in that document too so check to see if you qualify for any of them.

0 Likes
Re: How long can I leave my prepaid jetpack 5510l inactive
rollingk
Member

None of that seems to apply to my PREPAID device.

0 Likes
Re: How long can I leave my prepaid jetpack 5510l inactive
rollingk
Member

Well, according to a chat I just had with tech support, I have to use it every 90 days or the account will expire.  He wasn't clear if that meant buying a $60/mo plan or just a $15/wk plan.

0 Likes
Re: How long can I leave my prepaid jetpack 5510l inactive
Ann154
MVP MVP
MVP

Also if you leave it inactive long enough, the phone number associated with the device for the line of service/account will be recycled. This will force you to get a new SIM card for the device or have to call the prepaid customer service number to have a new number assigned to the SIM card.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: How long can I leave my prepaid jetpack 5510l inactive
rollingk
Member

Yes, that's what it means to have the account expire.

0 Likes
Re: How long can I leave my prepaid jetpack 5510l inactive
rollingk
Member

OK, now I see in another discussion something about putting money into a myverizon account for future use.  I think its saying that if I put $100 in the account, it will keep my jetpack from expiring for 6 months, even if I haven't used any of that money to buy a data plan for it.  Can anybody clarify this for me?

0 Likes
Re: How long can I leave my prepaid jetpack 5510l inactive
lynsky
Member

I am looking for the same answer for prepaid jetpac plan but I see no one answered you since 2015

0 Likes