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Jetpack 4G LTE
Paul30
Member

For years I've had no problem with service. In the last week or so service keeps stopping. I have to power down and then on again to get it to work. It happens often, like several times per hour. What is going on? Will this be the norm now? If so I will have to get a different service.  Thanks

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Re: Jetpack 4G LTE
boringusername
Sr. Member

You said "for years". maybe time to update that jetpack. what's the model number?

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Re: Jetpack 4G LTE
vzw_customer_support
Customer Support

We are sorry to read that you are having issues with your service, Paul30. We would like to help. Have there been any changes to the device before this happened? How many bars of service do you show? 

PedroM_VZW

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