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Jetpack is extremely slow: getting 1 MBS over here!
naimi49
Enthusiast

I wouldn't want to sell a piece of crap to some poor u fortunate person. This really sick so cause I'm getting under 1mbs and I haven't even used more than a 2 go of my 15 go I paid for. And the Verizon replies sound like a bot with a script it keeps repeating

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Re: Jetpack is extremely slow: getting 1 MBS over here!
vzw_customer_support
Customer Support

naimi49, we want you to know that we're here to help. We are tech support reps, so you can rest easy, you're not speaking with a bot. Of course, we always want you to enjoy your services and understand that you aren't getting the speeds that you should be. Because your issue is account specific, we are sending a Private message. In the meantime, please take a look at these links for more information:

http://spr.ly/6605EpTeP

http://spr.ly/6607EpTeR;

 

TinaN_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

 

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