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Jetpack password not working
kjsbaby
Member

Why is my password not working to connetc to my device?

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Re: Jetpack password not working
John_Getzke
Leader
Leader

Your password has likely changed.

Reset the password to the default by pressing the Restore Defaults button under the back cover for around 15 seconds when it is powered up. This will restore everything back to the defaults.  Then wipe out the WiFI profile on your device and try connecting to the Jetpack again.

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Re: Jetpack password not working
vzw_customer_support
Customer Support

Oh dear, we want you to be able to connect Kjsbaby. I am sure we can help. Have you tried to connect on different devices? What error are you getting? What is the make/model of your device? 

 

 

AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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