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Jetpack wont restart after recharge. Can this be fixed?
SteveSf
Member

This is a Jetpack MHS800L, which I think isn't too old.

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1 Solution

Correct Answers
Re: Jetpack wont restart after recharge. Can this be fixed?
SteveSf
Member

I connected the charger in my car and did a power reset one of which caused it to start operating. This is the second time this has happened.

I will call customer service about this.

Thanks,

Steve

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Re: Jetpack wont restart after recharge. Can this be fixed?
Weth
Sr. Leader

Can you take the battery out and then retry?

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Re: Jetpack wont restart after recharge. Can this be fixed?
7e18n1
Sr. Member

According to page 10 of the Ellipsis MHS800L Jetpack User Guide, the battery is not removable. Assuming you're pressing the Power button according to page 10 of user guide and the Jetpack does not power on then you should probably call Customer Service (800) 922-0204 and complain. The device should have a one year warranty so it might qualify for replacement under the warranty.

Re: Jetpack wont restart after recharge. Can this be fixed?
SteveSf
Member

I connected the charger in my car and did a power reset one of which caused it to start operating. This is the second time this has happened.

I will call customer service about this.

Thanks,

Steve