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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Jetpack
caron2
Member

Can anyone tell me why mine is so slow?  My local library has these and they are wonderful. Unlimited data, run very fast, connected to multiple devices. I bought one in May with Unlimited data.  Surprise, it's not!  We will stream half a movie and our speed is throttled down so low that we can't stream anything, much less open a window.  I have reached out continually since May to Verizon, have been on the phone waiting for help for hours and am getting nowhere.  I paid $200 for the Jetpack and am paying $96 a month for no service.  

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