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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Lack of Support For Lost Or Stolen
augesrob
Newbie

I lost my MiFi and the device doesn't have GPS enabled so Verizon tech support wasn't able to do anything.

-> They do not offer total protection...

-> To replace the device I need to buy full value 200$

-> The line had a 2-year contract which I am stuck paying for and canceling this will screw me over majorly because of my S9+ Offer.

I am at a loss here. I wonder if I can replace this line with my BYOD and not void my promotion. This really bites.

If you have any suggestions please let me know.

Very Disappointed with how this is going down.

0 Likes
Re: Lack of Support For Lost Or Stolen
Ann154
Super User
Super User

Purchase a replacement from a third party retailer like Swappa or eBay. Or buy a new one at VZW.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.