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MiFi 620
liqdgld
Member

Drops internet connection

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Re: MiFi 620
John_Getzke
Leader
Leader

Consider the basic resets for all Jetpacks and try again:

1. Reboot the Jetpack

2. Remove the SIM card for 60 seconds while powered off

3. Restore the defaults from the button under the back cover while the Jetpack is powered on

Reassemble and retry your connection after each step to see if the problem persists or not.

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Re: MiFi 620
vzw_customer_support
Customer Support

liqdgld, having a constant connection is always great. I know I love using my MiFi when traveling. How long has this been going on for? What's your zip code? Are any other VZW devices giving you issues as well?

ShirazP_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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