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Correct Answer!
MiFi 8000L
BlakeM463
Member
‎07-09-2020 05:27 PM

I got my Smart TV to connect, but when I tested the connection, it says it is connected but then says download not available.  Why can I not open any of the apps on my smart TV?

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Correct Answer!
Re: MiFi 8000L
vzw_customer_support
Customer Support
‎07-11-2020 05:30 PM

That is rather strange. When you go into the settings for your internet, does it show you that the connection is on low data mode or anything of the like?

 

RobertH_VZW

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toggke Re: MiFi 8000L
BlakeM463
Member
‎07-17-2020 02:35 PM

The duck setting was turned off. When I turned it on, then it worked. I got that off from the Visio TV help page

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Re: toggke Re: MiFi 8000L
BlakeM463
Member
‎07-17-2020 02:38 PM

That was DHCP NOT DUCK

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Re: toggke Re: MiFi 8000L
vzw_customer_support
Customer Support
‎07-19-2020 02:44 PM

Blake, we are thrilled to learn that turning the DHCP setting helped. While we have you here, do you have any other questions? JacobG_VZW

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