Re: MiFi7730L keeps powering down and up again
Karlajo24
Enthusiast - Level 1

Thanks for heads up! Just updated and so far so good - hopefully haven't jinxed myself!!

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Re: MiFi7730L keeps powering down and up again
vzw_customer_support
Customer Service Rep

You're very welcome, please let us know if theres anything else that you need assistance with. CecileC_VZW

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Re: MiFi7730L keeps powering down and up again
Karlajo24
Enthusiast - Level 1

Ok it has been working beautiful since the update until just now. The unit got very hot and shut itself off. I’m using it normally with my laptop and it has 51% battery on it. I waited for it to cool and it did turn back on. I saw a post that indicated that if your signal is poor this may happen. And another post indicated it could be a malfunctioning battery. Any ideas or recommendations? 

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Re: MiFi7730L keeps powering down and up again
vzw_customer_support
Customer Service Rep

It definitely is unusual that your device is powering off Karlajo24, but we'll be glad to look into this. Are you in an area that has coverage issues? Is the signal good on your phone?

 

AlfredoL_VZW

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