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Mifi 6620L
REALJET1
Member

I have a mifi 6630L located at my camper out of state. I use for my cameras. Seems when it does an update it will shut off. Luckily I have someone nearby that can turn it back on. I do have it set to never turn off. Is there a way to disable updates? Or a way to do updates manually?

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Re: Mifi 6620L
vzw_customer_support
Customer Support

We would be happy to look into this for you, are you seeing a notification when the device is set to update? CecileC_VZW

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Re: Mifi 6620L
REALJET1
Member

I am not there to see what it says. It's in another state. When I first hooked it up and did an update. While I was there a few days later it all the cameras went offline and when I checked the router it was totally off. I had to physically turn it back on. The same thing happened this time. I'm not sure if it did another update or not as I'm not there. I had a friend go over and he had to physically turn it back on. Everything was fine then. I previously had the 890L and had no issues with it shutting off.

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Re: Mifi 6620L
realjet
Member

Anyone there??

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Re: Mifi 6620L
vzw_customer_support
Customer Support

realjet, 

 

We're eager to provide you with a resolution for this issue. You mentioned that you don't have that device with you. Is that correct? To better assist you, we recommend that you contact us when you have the device in your possession so that we can troubleshoot this device. For your convenience, you may also retrieve steps to resolve your issue online at our support website here: 

 

https://www.verizon.com/support/brands/

 

 

 

 

LasinaJ_VZW

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