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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Mifi 7730 update
radar320
Novice

My device shows that there is an update available. I go through the process to download and install the update. Each time I get an error message telling me that the update cannot be downloaded and installed.

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Re: Mifi 7730 update
John_Getzke
Leader
Leader

Notes of interest for the MiFi 7730 firmware update:

- MiFi 7730L 3A Firmware update... HOW TO STOP THE AUTOMATIC PROCESS OF DOWNLOAD AND INSTALL OF THE UP...

- https://www.verizonwireless.com/support/verizon-jetpack-mifi-7730l-update/

- https://www.youtube.com/watch?v=USeNMQH-IkU

The firmware update may be on pause by Verizon until all of the recent bugs are ironed out. As long as your Jetpack is working I would safely ignore the most recent update.

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Re: Mifi 7730 update
vzw_customer_support
Customer Support

It definitely is important to be able to update your Mifi radar320, we'll be glad to clarify this situation so that you can process your update. Is your device plugged in and charging when you try to update? What is the error message telling you when it fails? Is this the first update that is processed?

 

Alfredo_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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