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Mifi hotspot question
AOKB
Member

A family member has a company Verizon mifi hotspot.  Being stuck at home we've been using it for internet. I noticed the front screen now says 17/10 gigs used. But the thing still works ok. Might have slowed down I'm not sure. I just wanted to make sure this is a problem where speeds will slow down not a problem where there will be a huge bill.

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Re: Mifi hotspot question
vzw_customer_support
Customer Support

AOKB, we don't want you to have to worry about a high bill. You stated that the family member has a Company device.

 

Do they pay the bill for that device that has their name and information listed on the bill? If so, then please have them contact us directly so we can help look into their plan and usage https://www.verizonwireless.com/support/contact-us/

 

If the bill shows the Business/Company name and not the family member's, then please have them contact our Business Department at 800-922-0204.

 

StevenG_VZW

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