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No connection

Can’t connect with the internet with mifi jet pack. I have the always on data plan. Never had this issue before. Keep getting DNS connection error messages on both ps4 and cellphone. I have rest both the pa4 and the mifi and still getting the same message. Maintains 3 bars and 4Glte but not sending or receiving data. Someone please help.

Re: No connection
Customer Support

We want to keep you connected so let's make that happen. We will need to get you authenticated.