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Orbic says multiple devices connected?
Jhud11
Member

So my Orbic says there are 7 devices connected, I legitimately do not have 7 devices in my house to connect to it.  

has anyone had this issue? My cellphones WiFi stays off. The only thing I have are 2 fire sticks and a laptop. 

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Re: Orbic says multiple devices connected?
vzw_customer_support
Customer Support

Your Orbic device will only reflect the devices connected. Please reset the device and password. Here's a link to help you, this way you know only the devices with the new password are connected: https://www.verizon.com/support/knowledge-base-232788/

-Arya

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Re: Orbic says multiple devices connected?
Jhud11
Member

I have reset the device but have not changed the password. 

 

There is also an issue of the Jetpack saying we have used 150gb in 10 days when we didn’t do anything different last month. 

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