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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Still Lying About Data Plans I See
Robert2002
Member

Last month I purchased a Verizon jetpack with a so called "unlimited" plan. NOWHERE in the large text or small text for the plan could I find any information about a data cap after which point my speed would be throttled. However, I am not dumb, so I pressured the salesperson to find out what it is and tell me. Apparently it took some time for the Verizon employee to find the information as well, and I was told that after I use 150GB per month I would be throttled to 3mbps for the remainder of the month. Fine, I thought, I can deal with it. WRONG, I was throttled to 600kbps! There is a huge difference between 3 and 0.6 when dealing with speeds this slow! I was blatantly lied to about the service I would receive and now out 100's of dollars that I could have spent on Starlink internet!

Re: Still Lying About Data Plans I See
vzw_customer_support
Customer Support

The limit on premium speeds is a pain point. To be sure of every option, is the Verizon Jetpack service that you have along with a smartphone line of service? The reason for asking is that we'd want to see to it that you get the most out of every dollar spent as well as discover what mobile hot spot can be set up with the smartphone once the 15GBs have been used.

https://www.verizon.com/home/lte-home-internet/


-David

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