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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Trying to cancel jetpack
veryfrustrated1

Im trying to cancel my jetpack monthly service, anyone know how to do that online without changing their current plan otherwise???  Thanks to COVID, apparently VZ doesn't work.  I guess they cant figure out how to have their employees telework, ridiculous! 

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Re: Trying to cancel jetpack
vzw_customer_support
Customer Support

Hello, getting the support you need is vital, especially during these difficult times. Please tell us more, why are you looking to cancel the Jetpack monthly service? Please elaborate, what do you mean when you say VZW doesn't work?

 

GilbertoL_VZW

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Re: Trying to cancel jetpack
Ann154
Expert
Expert

You can't cancel a line via online. You have to call. The phone number is in the link below. 

 

https://www.verizonwireless.com/support/suspend-service-faqs/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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