Quick question about my Verizon hotspot account. The jetpack I'm using is the one I received 4 years ago. I was looking at my account details and I notice it says "1 upgrade available". What is the upgrade and does it cost anything?
The line is eligible for upgrading the Jetpack to a newer model. Yes it will cost something, how much depends on which Jetpack you purchase.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
We can definitely provide the infomation you need regarding an upgrade to your device. We do have many Jetpack devices available to our customers, and they are at different price points. You can review our Jetpacks here: https://www.verizonwireless.com/internet-devices/