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VZAccess Manager Wont connect Verizon Um175
MikeJones310
Member

I juet got this modem um175, I signed up for 1gb $20 and activated the modem.

When I attempt to Connect it goes through the connection process > Connecting > Authenticating > Verifying Connection >... then box pops up with:

Data Usage : Error

ErrorCode: 211

Description: IP Not in GOOD Range.

Any ideas on how to resolve this?  Have tied multiple times / different locations.

Thank you,

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Re: VZAccess Manager Wont connect Verizon Um175
vzw_customer_support
Customer Support

It's concerning to hear that you are experiencing issues with your device. Concerning the location where you are trying to utilize this device, do any other devices experience issues with service in this same location? What ZIP Code are you located in?

HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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