I drive a Tractor Trailer, I play video games, I bought a jetpack hotspot through Verizon to be able to do this with my brother and best friend from anywhere in the country. I have used the thing for months and been happy with it, but recently acquired a PS4 and have come to be annoyed.
My issue is that anytime I try to join a party with them, it tells me chat will be restricted due to NAT limitations, and I fail to connect to any game they are in. I have this issue on PS4. On the xbox 360 it simply won't let me join the party with them, or join them in game and cites no problem, just a failure to connect. My main issue is I want my brand new PS4 to work that I just bought and was looking forward to using. I tried calling the guys at Verizon who I had to clarify the issue too several times, and who then told me they would get back to me later today(never did) to no avail.
I know my issue has to do with DHCP, being double NAT'ed etc. But I was under the impression that setting my PS4 on a static IP in a DMZ on my jetpack would allow it to work. I contemplated disabling DHCP on my jetpack, but I'm sure that will result in bad things happening. If I am suffering from being double NAT'ed, being in a DMZ wouldn't alleviate that, it just prevents "my" firewall from blocking unknown traffic to the console correct? but if the unknown traffic gets stopped at my ISP because it goes through a DHCP process there and is unaware of the DMZ at that level, then it won't do me a bit of good yes?
My settings on my jetpack allow anything else to connect and get addresses automatically, my PS4 is set to a static IP of 192.168.1.130, which I have set in my jetpack as the destination address for the enable DMZ. My PS4 will connect to the internet and play games online, but the issue is exactly the same, I get type 3 NAT, and I cannot connect to my friend.
Should I just keep calling every day? to my knowledge this is something they can fix as they are my ISP if I can just get past the people who answer the phones with a checklist in hand and onward to the IT guys. Am I Understanding this at all?
If you examine the About section of the Jetpack’s web style user interface, you should find that it has a reserved IP4 IP address. That means your Jetpack doesn’t connect directly to the public internet, your Jetpack is connected to Verizon’s private network. DHCP is irrelevant and NAT is only an issue when you cannot configure parameters as in Verizon’s private network.
The standard recommendation is:
Purchase a public facing static IP address from Verizon for a one time fee of $500.
Use a VPN to go around the issue.
Use another ISP that provides a static IP address.