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Why does Mifi 6620L Jetpack not have a cellular signal?
jswhite25
Member

Just got this new. When I powered it on for the first time, it flashed 4G LTE with full bars for about 2 seconds, then changed to a circle with a line through it.

image1.JPG

I have gone through troubleshooting and nothing works. I removed the replaced the SIM card, etc. Any ideas?

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Correct Answers
Re: Mifi 6620L Jetpack does not get a cellular signal
John_Getzke
Leader
Leader

Seems like the Jetpack is not fully activated.  Contact Verizon and have them check on your account.  They can get you straightened out from there.  Make sure you are in an area with good coverage when you attempt to complete the activation process for the best results.

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Re: Mifi 6620L Jetpack does not get a cellular signal
John_Getzke
Leader
Leader

Seems like the Jetpack is not fully activated.  Contact Verizon and have them check on your account.  They can get you straightened out from there.  Make sure you are in an area with good coverage when you attempt to complete the activation process for the best results.

Re: Mifi 6620L Jetpack does not get a cellular signal
vzw_customer_support
Customer Support

jswhite25, congratulations on your upgrade to this Jetpack device. We want you to use it to it's full potential. Are you activating this device on postpaid or prepaid service? http://vz.to/2ezjOdc


Here's the steps on how to complete the activation of that device on our network: http://vz.to/2bf1Ma6



LasinaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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