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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why does my 4G LTE Jetpack display "data usage is not available" when I have data available?
ahalel1
Member

Why does my 4G LTE Jetpack display "data usage is not available" when I have data available?

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Re: Why does my 4G LTE Jetpack display "data usage is not available" when I have data available?
vzw_customer_support
Customer Support

Being able to see your data usage is important, ahalel1. Let's figure out why you're getting that message. As we checked, and do not see an Ellipsis 10 jetpack in our lineup, what model jetpack do you have? This is often found inside the battery compartment.

 

LynnD_VZW

Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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