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Why is my hotspot flashing three red lights? I lose the Internet connection when this happens.
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According to page 8 of the User Manual, the 4G and 3G lights blinking red mean service failure.
Try this, turn the unit off. Remove the battery and SIM card, wait a minute, and then reinstall the battery and SIM Card. If this doesn’t resolve the issue see page 7 in the user manual and try resetting your device. When all else fails try Customer Service (800) 922-0204.
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According to page 8 of the User Manual, the 4G and 3G lights blinking red mean service failure.
Try this, turn the unit off. Remove the battery and SIM card, wait a minute, and then reinstall the battery and SIM Card. If this doesn’t resolve the issue see page 7 in the user manual and try resetting your device. When all else fails try Customer Service (800) 922-0204.