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Why won't my Mac book recognize my USB modem U620L?
lkeep
Member

Any suggestions on how to make a Mac book osx El Capitan recognize a usb modem U620L?

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Correct Answers
Re: USB modem U620L problems with Mac Book
vzw_customer_support
Customer Support

lkeep, help is here to ensure you have the ability to connect your Verizon Wireless USB modem to your mac book. Please download the Mode Switch Utility via this site. http://production.620.verizon.mifiupdates.com/Mac/MiFiModeSwitch_Mac.zip Please note that this utility works when the device is in End-User Mode and is not compatible with Enterprise mode. So prior to using this utility, the end user should uninstall the Enterprise Mode drivers and the Dashboard App on Mac OS X.


NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: USB modem U620L problems with Mac Book
vzw_customer_support
Customer Support

lkeep, help is here to ensure you have the ability to connect your Verizon Wireless USB modem to your mac book. Please download the Mode Switch Utility via this site. http://production.620.verizon.mifiupdates.com/Mac/MiFiModeSwitch_Mac.zip Please note that this utility works when the device is in End-User Mode and is not compatible with Enterprise mode. So prior to using this utility, the end user should uninstall the Enterprise Mode drivers and the Dashboard App on Mac OS X.


NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: USB modem U620L problems with Mac Book
lkeep
Member

Worked like a champ Ace ..... Thank You Much

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