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hot spot no internet
epaul38
Newbie
‎06-12-2019 02:09 PM

comp shows connected but hot spot shows no internet connection

1 person had this problem.
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An Accepted Solution is available for this post.
Re: hot spot no internet
vzw_customer_support
Customer Service Rep
‎06-14-2019 02:31 PM

Hi Epaul38, 

 

We always want your device to be up and running at all times. Sorry to hear that this is not happening with your HotSpot device, and we want to help. When did this issue start? Have you powered the HotSpot off/on since the issue started? Does the issue happen everywhere you go or just in one location with HotSpot?

 

Thanks,

PamelaF_VZW

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