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how can I find my username for Orbic jetpack
Jhud11
Member

Im trying to change the password on my jetpack and it asks for a user name. I have no idea what my username is. 

any help?

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Re: how can I find my username for Orbic jetpack
Ann154
Expert
Expert

Are you referring to the Wi-Fi password for other devices to connect to the Jetpack? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how can I find my username for Orbic jetpack
vzw_customer_support
Customer Support

No worries, Jhud11! We can definitely help you. This link shows you how to view the network name and password: http://spr.ly/6606JNTij This link shows you how to access the Admin Page: http://spr.ly/6608JNTie I hope that helps!  -Jordan

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