Recently brought the Jet Pack MHS800L out of retirement. Upgraded service to unlimited and it works OK but frequently drops connection to the laptop.
walterforrest1607, we want to ensure your hotspot is working as it should be. Let's get some additional details. What OS are you running on your laptop? Also, what is the current software version of your jetpack device? https://www.verizon.com/support/knowledge-base-201222/