Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
jet pack 4g frequently drops connections
walterforrest1607

Recently brought the Jet Pack MHS800L out of retirement. Upgraded service to unlimited and it works OK but frequently drops connection to the laptop.

Any suggestions?

0 Likes
Re: jet pack 4g frequently drops connections
vzw_customer_support
Customer Support

walterforrest1607, we want to ensure your hotspot is working as it should be. Let's get some additional details. What OS are you running on your laptop? Also, what is the current software version of your jetpack device?  https://www.verizon.com/support/knowledge-base-201222/ 

 

-Genesis

0 Likes