Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
jetpack is not connected to my hp printer
bcollins7771
Member

Just updated my jetpack and can't figure out how to get my wireless printer connected!

0 Likes
Re: jetpack  is not connected to my hp printer
John_Getzke
Leader
Leader

Chances are the IP addresses changed as a result of the update.

Reinstall the wireless printer and confirm the IP address that it should be assigned to.  Once you get the right IP entered you should be good to go.  While you are at it I highly recommend setting up a static IP address for your network connected printer.  This will reduce the risk of a misconfiguration issue on future firmware updates or reboots.

0 Likes
Re: jetpack  is not connected to my hp printer
Linkommer
Member

But I am Trying to print from my iPhone not a computer.

What do o need to change on my iPhone settings?

0 Likes
Re: jetpack  is not connected to my hp printer
vzw_customer_support
Customer Support

Our goal is to help you in the best way possible, Linkommer. Can you please elaborate further? Have you been able to print from you iPhone before? 

 

RachelM_VZW

0 Likes
Re: jetpack  is not connected to my hp printer
AlyceM
Member

I just got my Jetpack and cant figure out how to get my printer to connect to it. its an HP Deskjet3752

0 Likes
Re: jetpack  is not connected to my hp printer
vzw_customer_support
Customer Support

AlyceM,

 

Being able to connect your device is always a big deal. It doesn't do much good without that. What trouble are you having when you try to connect this? What goes wrong in the process? Please share details so we can help.

 

AndrewT_VZW

0 Likes
Re: jetpack  is not connected to my hp printer
Gzep72
Member

And how would one ' set up a static IP address ' ? 

0 Likes