Jetpacks are not meant to be used in a 24/7 operation. The LTE Installed device or a USB modem plugged into a compatible WiFi router provide a much better reliability setup for 24/7 operation.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
It's frustrating when your device powers off when trying to use it, Evelynn64. Let me see what's going on and get this issue resolved. When did this issue start? How long does your remain on after a full charge until it powers off?
Share some further details so we can look into any viable options to fix the problem.
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