Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
prepaid unlimited jetpack
johnbrown1
Member

I just got this prepaid unlimited yesterday. It hasn't been faster than 250 kbps yet. What a ripoff, they wanted me to sign up for autopay. If I can stand it for 30 days I'm gonna see how far I can throw this thing.

Re: prepaid unlimited jetpack
boringusername
Sr. Member

Which model is it? Also the tower you're on could be congested. Or maybe it's SIM issue. Would you like to figure out what it is or just complain?

Content modified as required by @verizon_wireless_terms

 

 

0 Likes
Re: prepaid unlimited jetpack
johnbrown1
Member

I've spent the last 3 days trying to figure out what it is. It's not the tower because my Straight Talk hotspot working from verizon service is just fine. Chatting with Verizon rep.. she told me to turn it off...of course when I did that I lost her and never heard anymore from her. My complaints here are out of shear frustration .

0 Likes
Re: prepaid unlimited jetpack
boringusername
Sr. Member

model number of hotspot might help.

0 Likes
Re: prepaid unlimited jetpack
johnbrown1
Member

mhs900l

0 Likes
Re: prepaid unlimited jetpack
vzw_customer_support
Customer Support

I see how frustrating it is to have spent as much time as you have without the results of increased speed. Many apologies for us needing to play a bit of catch up, johnbrown1. We truly want you to have a great experience.

What's the connecting device's operating system? Android OS,  Apple iOS ,  Macintosh OS , and Windows OS? What are the nearest cross streets along with the city and state?


DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!




0 Likes