Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
wifi problem
vkrieg93
Member

My jetpack wifi connects to my phone for a few seconds and then disconnects. I tried rebooting but the problem still exists. Anyone else ever have this problem and if so, how did you fix it?

Tags (1)
0 Likes
Re: wifi problem
vzw_customer_support
Customer Support

We want to make sure you are all set with your services. I can understand the importance of connecting to the internet. With regard to using your Jetpack as a WiFi source do you have this issue connecting to other devices besides your cell phone? When did this start for you?

JasperM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: wifi problem
John_Getzke
Leader
Leader

Its likely that you did not enter the WiFI password of the Jetpack correctly into your phone.  Delete the profile you created for the Jetpack on your phone and try again.  The WiFi password on the Jetpack should be visible from the control panel.

0 Likes