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Hello, I'm having trouble activatiing my new KIN TWOm I bought off of eBay. I go online to activate it and it says to call customer service. Before going on the phone for an hour with customer service, I figured I'd ask people about it here first.
Of course you people probably won't know why my specific device isn't activating (or maybe you do), but is your info under Settings> Phone Info the same as mine?
Software Version: 1.0.1 (4704.0)
Radio Firmware: v0.4.727
Model: 119
PRL ID: 58006
Is yours the same? If not, I might have accidently purchased the original version... it has the calculator and calender though, with no Loop or Spot, so I'm not sure....
You have to call in since that ESN is assigned to another account right now, it doesn't know who you are yet.
Hopefully it hasn't been reported lost/stolen
What tbhouston said. But i will confirm to you that it is a Kin Twom, with no spot/loop and a calculator/calendar. I'm pretty sure the original Kins were 1.00 and the m models, 1.01.