All calls coming in as "unknown"

[ac1007]

For the last couple weeks, all my calls are showing "unknown caller", even when its someone that is saved in my contacts.

Anyone know how I can fix this?

Thanks

[Ann154]

Have you checked your MyVerizon account and your included features to see if you have Caller ID on your account?

[ac1007]

I have never had a problem before with it showing up. So I assume I have it. I just logged in to my account but I'm not seeing anywhere to see if you have caller id.

[vzw_customer_support]

Hi, ac1007-

No one wants to accidently pick up that annoying caller, right? I'd be happy to review your account to get the Caller ID working. If this is still a concern for you, please send me a direct message so I can help!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

[ac1007]

I accepted the action to add you but I can't figure out how to send you a direct message.

Thanks

[Ann154]

Did you send the VZW employee a follow request as well? Both parties have to follow each other before you can send a DM to each other.

[ac1007]

I dont' think so How do I send a follow request?

[Ann154]

Hover your cursor over the user's name. In the pop up dialog click on the "Follow" button.

[ac1007]

Thank you. I guess I have because its saying "awaiting approval"