Apparent Receiver Issue

[xernnymtha]

When I attempted to use my Kin OneM phone today and make a call, the individual(s) I tried speaking to were unable to hear me.  I then turned off my phone, tried again, and the same thing happened; After this, I turned off my phone, removed and re-inserted my battery, tried again, and they still were unable to hear me.  Does anyone have any suggestions as to rectifying this or is there a problem with my receiver that would entail a replacement?  Thanks.

[#2]

xernnymtha,

Good morning and welcome to the community!

I know how important a working phone is and I do agree that this is a likely mic/receiver issue. I am happy to review your account and warranty for replacement options. If this is still a concern for you, please private message me.

Thank you!