Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Connection Problem
ac1007
Newbie

I can receive emails and can browse but I can't send any emails or pictures. I get a "Connection Problem" when trying.

What can I do?

Thanks

0 Likes
1 Solution

Correct answers
Re: Connection Problem
Not applicable

ac1007,

 

You'll be glad to know this problem sounds like it can be easily resolved! Since we know the data connection is fine because your browser is working. I would like you to remove and re-add the email account to the device, then test the outgoing email. Also, check the camera settings to ensure the resolution is low enough to send properly.

 

Please advise any fix or progress so I and the community can continue to assist!

 

Thank you!

View solution in original post

0 Likes
Re: Connection Problem
Not applicable

ac1007,

 

You'll be glad to know this problem sounds like it can be easily resolved! Since we know the data connection is fine because your browser is working. I would like you to remove and re-add the email account to the device, then test the outgoing email. Also, check the camera settings to ensure the resolution is low enough to send properly.

 

Please advise any fix or progress so I and the community can continue to assist!

 

Thank you!

0 Likes
Re: Connection Problem
ac1007
Newbie

That worked. Thank you!

0 Likes