Help Me PLEASE

[jduro101]

I have a KIN 2 and I have been having an issue with the feeds, it seems as though it cant be refreshed, so my loop stays the same. I tied to turn it on and off, sign out of facebook, but when I attempted it told me i couldn't and should try back later. And when I attempted to refresh/sync my kin it wwouldnt allow me to. How do i fix thiS?!

[MorganB]

Try to erase the phone data. The Erase Phone Data process will set the preference settings to factory default but user data and contacts will not be erased. Follow the steps below to perform the process.

1. From the HomeScreen, Swipe right.
2. Select Settings.
3. Select About Your Phone.
4. Select Erase phone data.
5. Select OK.
   
   

Hope this helps!

[adf35123]

I have had to take the battery out for a few minutes before. Once i did that and powered it back on it worked fine.