Ms. Shonta, could you put in a word about the Kin phones, on behalf of all (most) of its owners/users? Its software/firmware indeed DOES have many of these issues that flaw many aspects of its functionality. The phones themselves are fantastic, aside from these numerous issues. I hope internally that Verizon can kick up enough dust to get its superiors/Microsoft to release updates, because this really is a wonderful phone. It would also make your responses to what seem as blatant, dumb questions, actually viable (if you haven't noticed, yes many of these questions are ridiculous when looking at any other phone..but the kin happens to have issues with them).
- cannot delete individual messages, nor select the individual messages, or view their info (every other phone can do this)
- cannot forward messages, resend (i use this a lot, and then add other contacts, to 'forward' a message but still being able to edit parts of it), or save as quick texts
- cannot save or use 'quick texts': it would be very, very positive to be able to send a saved quick text without opening the keyboard.
- No contact groups: its a simple fix really, every other phone that you sell has this ability. It would also be very nice to be able to add these groups to the favorites menu.
- cannot select emails to message from contacts. Any other phone, you would be able to select any of the data entries (all numbers, and emails, etc) and call, or message them. Whether it goes through or not, that would be for the user to figure out, but you should be able to select emails from the 'add recipients' menu of texting.
- Volume keys do not lock upon phone lock. Yes, this phone is used as a music player..but really, volume keys should lock when the phone is locked. In fact, they are near the most important keys you want to keep locked. perhaps make a check, if a video, or music is playing in the background, then don't have the volume keys lock, or just make it an option in settings, but 90% of us expect the volume to stay what we set it as when we lock the phone.
- Alarms cannot vibrate only. They also do not silence/vibrate when set to vibrate only.
- Cannot delete or rename ringtones
These are the major glaring firmware issues with the phone. At bare minimum, if these were fixed, i promise sales and reviews for this phone would greatly improve.
