I can't get any videos on youtube or facebook to play....it says the phone can't play video, but it has before! anyone know how to fix this??
I am having the exact same problem. I tried pulling the battery but youtube videos still don't work. Being able to play youtube videos over wifi was one of the reasons I bought this phone.
I have provided some information below that may help.
Step 1 - Clear the browsers temporary files, cookies, and history. I have included the step below:
-From the home screen select settings
-Under browser settings select the following
-Delete temporary files
Step 2 – Set Allow Cookies to ON.
Step 4 – Power cycle the device.
Step 5 – Retest the browser.
I hope this helps.