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Kin 1 cannot receive texts or send text messages, also cannot access email
Omause44
Member
I have had the kin 1 for about 3 months, it only has froze once and acted up once, but now whenever I press the messaging screen or the email it sends me right back to the main screen, same thing happens when I send a message, please help. How do I fix this?
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Re: Kin 1 cannot receive texts or send text messages, also cannot access email
SydneyK
Sr. Member
Sr. Member
Try a battery pull.
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Re: Kin 1 cannot receive texts or send text messages, also cannot access email
Omause44
Member
Tried. Battery pull didn't work
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Re: Kin 1 cannot receive texts or send text messages, also cannot access email
baubillious
Member
You might have to try resetting the phone with the "erase phone data" option.
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Re: Kin 1 cannot receive texts or send text messages, also cannot access email
SydneyK
Sr. Member
Sr. Member
I agree with Baubillious ... this might require a factory reset. This will, however, erase everything ... all your photos, settings and contacts. Back up by syncing with Zune before doing a reset, but you'll have to re-enter your contacts and settings afterward, unfortunately.
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